Frequently Asked Questions
Last Modified on October 8, 2024
What types of TVs do you install?
We install all types of TVs, including LCD, LED, OLED, and QLED, in all sizes, from small bedroom TVs to large home theater displays.
Do you install TVs outdoors?
Yes, we can install TVs outdoors! We recommend discussing the specifics of your outdoor installation with our team to determine the best approach.
Can you install a TV over a fireplace?
In many cases, yes. This type on installation require careful consideration of heat output, ventilation, and viewing angles. We’ll assess your fireplace and recommend the safest and most effective mounting solution.
How long does a typical TV installation take?
A standard installation of one TV usually takes up to 1 hour. However, the time can vary depending on factors like the complexity of the mount, cable concealment requirements, and any additional services you request.
Do you offer same-day installation?
We strive to accommodate your scheduling needs. That’s why we typically offer same-day installation for your convenience. In cases where same-day service isn’t possible, we’ll work closely with you to find the earliest available appointment, often as soon as the next day. Contact us to discuss your specific needs and confirm availability.
Do you offer a warranty on your installations?
Yes, we offer lifetime warranty on all our TV installations. This warranty covers the workmanship of the installation and the functionality of the mount that we provide. More info: *Terms link*
Are your installers licensed and insured?
Absolutely! All our installers are licensed and insured professionals with extensive experience in TV installation. You can rest assured that when you choose us, you’re getting skilled, reliable, and trustworthy professionals to handle your TV installation needs.
How do I create an account?
You can easily create an account on our website by clicking the “Log In” button
or Client account icon and providing your basic information.
Can I manage my account online?
Yes, you can manage your account online through our customer portal. You can view your appointment history, update your information, and manage your preferences.
I forgot my password. How can I reset it?
Click the “Forgot Password” link on the login page, and we’ll send you instructions to reset your password via email.
What information is stored in my account?
We store your name, contact information, appointment history, and any preferences you provide to personalize your experience. We take data privacy seriously and protect your information according to our Privacy Policy.
How do I schedule a TV installation?
You can schedule a TV installation online through our website, by calling us at (646) 204-6014, or by emailing us at tvmountla@gmail.com.
Can I reschedule or cancel my appointment?
Yes, you can reschedule or cancel your appointment by contacting us at least 48 Hours before your scheduled installation time, or booking deposit will be used to pay a technician who was scheduled for your job. But we understand that plans can change. Contact us as soon as possible, and we’ll do our best to accommodate your new preferred date and time.
How do I confirm my booking?
Once you schedule an installation, you’ll receive a confirmation message or email with the details of your appointment.
What is FAQ?
In development
What is FAQ?
In development
What is FAQ?
In development
What is FAQ?
In development
What if I have a problem after the installation?
Our customer support team is available to assist you if you experience any issues after the installation. Please contact us at (646) 204-6014 or tvmountla@gmail.com, and we’ll be happy to help.
I’m renting my home. Can you still install a TV on the wall?
Yes, we can often install TVs in rental properties. We’ll work with you to ensure the installation meets your landlord’s requirements and minimizes any damage to the walls.
Can you install my TV in a corner?
Yes, we can install TVs in corners using specialized corner mounts. This is a great option for maximizing space and creating a unique viewing arrangement.
I have a curved TV. Can you still mount it?
Yes, we have experience installing curved TVs. We’ll use the appropriate mount and techniques to ensure your curved TV is displayed beautifully and securely.
What if I need to move my TV to a new location in the future?
We can help you safely remove your TV and reinstall it in a new location. Just contact us to schedule a service call.